We love what we do, we live for what we do. Our clients are everything for us and we take great pride in the support we offer them and how we deal with any requirement or challenge they present to us. We’d like to share with you some of the feedback and testimonials we get.
I just wanted to email and say thanks for all your help in the lead up to the recent Wildcat commercial shoots. I know you got our request last minute but you technicians couldn’t have been more helpful during our prep day, especially since we had so much gear & a lot of it was coming from other hire houses. The gear was fantastic and your FS7 & Angenieux lens were a dream to work with! After this I would always recommend you as a hire house for further projects I’m involved in, so I hope to hire from you guys again soon! Laura Gallop, Freelance Producer.
“I don’t know if our DOP’s already been in touch but both of us just wanted to express how grateful we are for all of your help on our last project.
I understand there were a few issues with the return of some equipment but I also heard that your technicians couldn’t have been more helpful in helping deal with it, so a huge thank you for this! We will definitely be using your services again in the future” Lauren Holley, Producer, Holley London.
“We hire from Decode on a regular basis and its been a great experience so far. Their knowledgeable staff always deliver excellent customer service, accommodating our every need. Decode will be our first rental choice for a long time to come” Mark Lunt, Producer, Rise Media.
“When our Los Angeles crew first decided to tackle our project in London, our biggest concern was making sure that we would be able to acquire all of the gear that we needed without breaking the bank. A local contact pointed us towards DECODE and their team was able to meet our needs and our budget and even took our last-minute requests in stride. I have certainly found my go-to rental house for all projects that take me to London!” Alex Bell, DP / Producer, SAVN.tv.
“Decode are always my first choice when renting in equipment, they are prompt with delivery, very good with communication and the rental process is quick and simple, with a great selection of top end gear I can’t fault the service they provide” Joe Golden, Creative Director, Flixmedia.
“Decode are my go to equipment and crew hire team, they’re knowledgable and friendly service allows me to focus on the production in hand and not need to worry about logistics and kit, so I would have no hesitation in recommending them”Jonathan Potts, Producer/ UAV Pilot/ Filmmaker, Grinlor Productions.
“I’d like to say how brilliant Will, your MoVI M10 technician, was… enthusiastic, super can-do, extremely hard-working and supportive of what we are trying to achieve. The physical burden on him was enormous – I hadn’t appreciated that we couldn’t rig the C300 for actuality and felt dreadful that he had to literally bear the weight all day long. But he was unstintingly positive and I cannot thank him enough!” Kate English, Producer, Rare Day Films.
“Personally I just want to say a really big thank you for all of your help yesterday, above and beyond what was required. Superstar. Thanks for being a big part of the team and what was a very successful shoot day.
Sure we will be back for more slowmo for other events” Jason Kilshaw, Freelance DoP.
“Your team is great. It is always a pleasure to deal with you guys and you have great customer service, always just a phone call away. We are very pleased with your camera and lighting services and without a doubt we will continue to use Decode.” Bill Mountain, Producer, Screen Europe.
“What an amazing customer service we have experienced from you guys. Thanks for your help today with the Red Epic and film crew services” Simon and Sarah, Producers, Flash Light TV.
“Big thank you for supplying the crew members we needed and for being so great on our last minute booking for Haig Club London. Will definitely use you guys again!” Liz Hughes, Freelance producer.
“Massive thank you to everyone at Decode for your fantastic service. From prepping through to filming we felt so well looked after. It was a great 4 days filming and despite the changes in lenses and accessories and the tight filming schedule you made us feel always in safe hands. I wanted to take this opportunity to express a huge thanks to you and your team for all your hard work and patience during our production” Francois Coopey, DoP. TV commercial Asprey Jewelers.
“Had some fun getting trained on the Movi M10 with Decode. Thanks you so much for such a great training session and we look forward to hiring MoVI from you guys in the future” Aaron Koch, Migongo films.
“Just a quick email to say thanks for the kit, really appreciate that. You guys always come through with the goods. A pleasure to deal with” Mo Ali, Feature Film Director.